Your guide to booking fun

Discover how easy it is to bring joy to your next event with J&R Mascot Rentals. Follow our simple steps to book your favorite character and create unforgettable memories.

After you book: what to expect

Once your mascot is booked, here's what you can expect from J&R Mascot Rentals before your event day:

  1. Booking confirmation: We’ll send a confirmation email or message with your event’s date and time, the character(s) booked, and details on the deposit received and remaining balance due.
  2. Payment reminder: We’ll remind you of the remaining balance a few days before the event.
  3. Event details check: We’ll touch base to confirm the location and setup instructions, the event schedule (to ensure the mascot arrives on time), and any special requests (games, photos, or activities).
  4. Friendly tips & prep: We may share helpful tips to ensure your event goes smoothly, such as how to organize a photo area and how long the mascot will be active for play or meet & greet.

Important booking considerations

To ensure a smooth booking experience, please have the following information ready:

  • Date & time: The exact date and time of your event.
  • Location: The precise address for the event.
  • Character choice: Your preferred mascot(s) from our selection.
  • Duration: How long you would like the character(s) to be at your event and what activities you envision them doing. This helps us ensure the best experience for everyone!